Shevaun Haviland is one of the most influential figures shaping the modern business landscape in the United Kingdom. As the Director General of the British Chambers of Commerce (BCC), she has become a key voice for the nation’s business community, advocating for growth, innovation, and inclusivity. Her journey from private sector leadership to the heart of government and, finally, to representing thousands of UK businesses is a remarkable example of dedication, resilience, and purpose-driven leadership.
In today’s fast-changing economy, figures like Shevaun Haviland play a crucial role in connecting government policies with real business needs. Her career path reflects a deep understanding of both sides—how government functions and how enterprises thrive. This balance allows her to bridge the gap between policymakers and entrepreneurs, helping to create a more supportive environment for business growth and social responsibility.
Early Life and Education
Shevaun Haviland’s foundation for leadership began with a strong academic background. She studied Philosophy, Politics, and Economics (PPE) at the University of Oxford—one of the most respected courses for future leaders and policymakers. The degree provided her with critical thinking skills, economic understanding, and political insight, all of which would later prove vital in her professional journey.
From an early age, she demonstrated curiosity, ambition, and a drive to create impact beyond personal success. Her education shaped her worldview, giving her a sense of responsibility towards community progress, equality, and sustainable economic growth.
Private Sector Success and Entrepreneurial Mindset
Before entering the world of public service, Shevaun Haviland made her mark in the private sector. She held senior positions in several global companies, including WPP and The Walt Disney Company, where she developed a keen sense of business strategy, consumer engagement, and innovation.
Her work with Independents United—a venture she co-founded—was particularly notable. The organisation focused on driving innovation and supporting purpose-led ventures, which resonated with her belief that businesses must not only seek profit but also contribute positively to society. This entrepreneurial phase gave her first-hand experience in the challenges and opportunities that business owners face—an understanding that would later shape her leadership at the British Chambers of Commerce.
Transition to Public Service
In 2016, Shevaun joined the UK Civil Service, beginning a new chapter dedicated to national impact. Her appointment as Deputy Director of Business Partnerships at the Cabinet Office demonstrated her capability to translate business experience into public policy. She was later appointed as Head of Business Engagement at Number 10 Downing Street, where she worked directly with government and industry leaders to strengthen the relationship between the public and private sectors.
One of her key initiatives during this period was leading the Inclusive Economy Partnership, an effort aimed at promoting collaboration between businesses, charities, and government to tackle social challenges. This project embodied her belief that economic success and social inclusion should go hand in hand. Her ability to unite diverse stakeholders toward shared goals became a hallmark of her leadership style.
Leadership at the British Chambers of Commerce
In April 2021, Shevaun Haviland became the Director General of the British Chambers of Commerce (BCC). The BCC represents tens of thousands of businesses across the United Kingdom, forming a vital bridge between local chambers and the government. Taking charge at a time of post-Brexit transitions and the ongoing effects of the COVID-19 pandemic, Shevaun faced immense challenges—but also opportunities to redefine how British business could recover and grow.
Under her leadership, the BCC has focused on several critical areas:
-
Championing Small and Medium Enterprises (SMEs): Shevaun has consistently advocated for the needs of smaller businesses, which make up the backbone of the UK economy.
-
Driving Innovation and Digital Transformation: Recognising the importance of technology and AI in future competitiveness, she has encouraged digital adoption among traditional sectors.
-
Promoting Inclusivity and Diversity: True to her values, Shevaun continues to support initiatives that open up economic opportunities for underrepresented communities.
-
Strengthening International Trade: She has worked to ensure British businesses remain competitive globally, especially in the aftermath of Brexit.
Her leadership has brought a renewed energy to the BCC, transforming it into a more dynamic, forward-thinking organisation that reflects the realities of a modern economy.
Advocacy and Policy Influence
Shevaun Haviland’s advocacy extends beyond internal business matters. She frequently engages with government departments, industry bodies, and international forums to influence policies that shape the economic environment.
She has been a strong advocate for simplifying regulations for small businesses, improving access to finance, and enhancing the UK’s global competitiveness. Her public addresses often highlight the importance of balancing economic growth with environmental sustainability, arguing that businesses should play an active role in addressing climate change and social inequality.
Her emphasis on “purpose-driven business” resonates strongly in today’s corporate world, where consumers and investors increasingly value transparency, ethics, and responsibility.
Recognition and Awards
Shevaun’s contribution to business and public service has earned her numerous recognitions. In 2025, she was honoured with the title Commander of the Order of the British Empire (CBE) for her services to business. This award reflected her outstanding efforts in strengthening the business ecosystem and fostering collaboration between government and industry.
Beyond awards, her influence is evident in the respect she commands from entrepreneurs, policymakers, and civic leaders. She continues to inspire women in leadership, proving that determination and vision can break barriers and redefine what leadership means in the twenty-first century.
Leadership Style and Vision
Shevaun Haviland’s leadership style can best be described as collaborative and empathetic. She believes that leadership is not about authority but about listening, understanding, and empowering others to succeed. Her ability to bring diverse voices to the table is one of her strongest qualities.
In numerous interviews and speeches, she has expressed that the future of business depends on cooperation—between government, private companies, and communities. She envisions a future where the UK leads in ethical entrepreneurship, sustainability, and innovation.
Her philosophy revolves around three pillars: inclusion, innovation, and integrity. These principles underpin her approach to leadership, ensuring that business growth does not come at the expense of fairness or societal well-being.
Commitment to Women in Business
A prominent advocate for gender equality, Shevaun Haviland has been vocal about the importance of empowering women in the workplace. She understands that diversity drives innovation and that women bring unique perspectives that enhance decision-making and creativity.
Through her leadership at the BCC, she has supported initiatives encouraging more women to enter entrepreneurship, senior management, and policy roles. Her mentorship and advocacy have helped inspire countless young women to pursue leadership careers in business and public service.
The Future of Business under Her Vision
Looking ahead, Shevaun continues to focus on preparing British businesses for the future. She believes that technology, sustainability, and collaboration are the key drivers of progress in the coming decades.
Her speeches often emphasise resilience and adaptability—qualities that every modern business must cultivate to survive in a changing global economy. She urges companies to embrace innovation, upskill their workforces, and invest in sustainable practices that safeguard future generations.
Shevaun Haviland also envisions stronger regional economies. She believes growth should not be limited to London or major cities; instead, every local community should benefit from investment and opportunity. Her regional outreach efforts through local chambers reflect this belief, ensuring that no business is left behind.
Legacy and Impact
Shevaun’s work continues to shape how business and government interact in the UK. Her career represents a new model of leadership—one that blends empathy with strategy, and vision with action. She has proven that effective leaders are not defined by hierarchy but by their ability to inspire collaboration and trust.
Through her initiatives, countless small and medium enterprises have found a stronger voice. Her contributions have improved the dialogue between policymakers and business owners, creating a more balanced and inclusive economic landscape.
Her legacy will likely be remembered for championing purpose-driven growth—a concept that combines economic strength with moral responsibility. By advocating for innovation, inclusivity, and sustainability, Shevaun Haviland is helping to build a business environment that serves not only shareholders but society as a whole.
Conclusion
Shevaun Haviland stands as a true example of visionary leadership in the modern era. Her remarkable journey—from Oxford graduate to civil servant, and from entrepreneur to Director General of the British Chambers of Commerce—demonstrates her versatility, integrity, and unwavering commitment to progress.
In a time when businesses face global uncertainties and rapid transformation, leaders like Shevaun Haviland provide stability, clarity, and inspiration. Her focus on collaboration, fairness, and long-term growth makes her one of the most respected voices in British business today.
