Heywood Pension Technologies has become a cornerstone of modern pension administration in the United Kingdom. With decades of experience, a strong technology platform and a forward-looking approach to data and member engagement, the company stands out as one of the most trusted names in the pensions sector. This article explores its history, key services, leadership and the vital role it plays in safeguarding retirement outcomes for millions of people.
Company Background and History
Founded in 2001, Heywood Pension Technologies began life as a specialist software developer under the name Aquila Heywood. Over time it evolved into a full-service technology partner for pension schemes, bringing together advanced software, secure data handling and expert services. The rebrand to Heywood Pension Technologies reflected both its heritage and its modern ambitions to be more than just a software supplier.
In 2021 the firm attracted the attention of global investors, becoming part of BlackRock’s Long Term Private Capital portfolio. This move gave Heywood the financial strength to expand its technology stack and to invest in next-generation pension tools while maintaining the client-centric culture that has defined it for more than two decades.
Headquarters and Contact Information
Heywood Pension Technologies’ main operational base is in Altrincham, Greater Manchester, placing it at the heart of one of the UK’s fastest-growing technology corridors.
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Website: https://www.heywood.co.uk
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Phone: +44 (0)161 722 0400 (main reception line)
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Headquarters address: Hamilton House, Church Street, Altrincham, WA14 4DR, United Kingdom.
Leadership and Vision
At the helm is Sian Jones, who was appointed Chief Executive Officer in 2024. Jones brings a deep understanding of financial technology and a passion for delivering reliable, scalable systems. Under her leadership, the company focuses on combining operational excellence with innovation in pensions administration. This ensures that both large public-sector schemes and private employers benefit from reliable services and forward-thinking solutions.
Specialties and Core Services
1. Pension Administration Platforms
Heywood’s flagship software—widely known in the market as Altair—supports the complex day-to-day administration of pension schemes. It allows administrators to handle member records, contributions, benefits calculations and payments with a high degree of accuracy and compliance.
2. Data Management and GMP Equalisation
With the UK’s defined benefit pension schemes facing ongoing challenges around Guaranteed Minimum Pension (GMP) equalisation, Heywood provides sophisticated data-cleansing and reconciliation services. These solutions ensure that member entitlements are correctly calculated and that schemes remain compliant with regulatory requirements.
3. Pensions Dashboard Connectivity
The upcoming UK Pensions Dashboards Programme requires every pension scheme to connect securely to a central dashboard so that members can see all their pensions information in one place. Heywood has developed a dedicated Integrated Service Provider (ISP) platform to help schemes connect easily and securely, removing a major administrative burden.
4. Member Engagement Tools
Recognising that digital communication is now the norm, Heywood offers self-service portals and mobile-friendly applications that give members access to their pension information whenever they need it. These tools enhance transparency and empower members to plan their retirement with confidence.
5. De-risking and Bulk Purchase Annuity Support
For schemes preparing to transfer liabilities to insurers, Heywood provides analytics and modelling tools that help trustees and sponsors make informed decisions. These services support smooth transitions and protect the interests of scheme members.
Commitment to Security and Compliance
Handling millions of members’ personal and financial data demands rigorous security. Heywood Pension Technologies adheres to stringent SOC 2 and ISO 27001 standards, ensuring that client data is protected by world-class controls. The company continually invests in cybersecurity measures and regular audits to maintain trust.
Market Impact and Client Base
Heywood’s platforms serve a broad spectrum of pension schemes, from Local Government Pension Scheme (LGPS) funds to large private-sector employers. Its software is integral to the retirement planning of millions of UK citizens, making it a critical piece of national financial infrastructure. By automating complex processes, the firm helps reduce costs and improve the accuracy of pension administration across the country.
Innovation and Future Outlook
In recent years Heywood has invested heavily in cloud-based solutions, machine learning and data analytics to enhance its service offering. These innovations help pension schemes detect anomalies early, predict funding trends and deliver personalised member experiences.
Looking ahead, the company is expected to continue expanding internationally and to support emerging pension models, including hybrid and collective defined contribution schemes. With the UK pensions landscape facing regulatory reform and increasing digital expectations, Heywood’s expertise positions it as a natural leader for years to come.
Conclusion
Heywood Pension Technologies exemplifies the modern pension technology provider: innovative, secure and deeply committed to client success. From its headquarters in Altrincham it serves public and private schemes across the UK, helping millions of people achieve financial security in retirement. Its combination of robust software, regulatory expertise and a culture of continuous improvement ensures it remains a trusted partner in the rapidly evolving world of pensions.
